Elite Havens - Concierge

Concierge

When you stay at an elite haven, you have the immeasurable advantage of having the Elite Havens’ Concierge team at your service. Our able team is on-hand to suggest, book and arrange unique experiences which will go a long way in making your holiday memorable. Everybody knows Phuket for its nightlife but did you know that it was also labelled the ‘City of Gastronomy’ by UNESCO? Ask the Concierge to book you a spot on the coveted ‘Chef’s Tour of Old Town’, where you get a chance to explore Sino Portuguese architecture while sampling hidden street eats that only locals know about. They can also help you secure that elusive restaurant reservation or gain VIP access to some of the island’s most exclusive venues. Or you could Explore Phuket at your own pace with a personal guide. Get local insights into the history and culture of the island and the significance of some of the blessings that are bestowed at the temples.

Adventure enthusiasts will love wakeboarding along Anthem Wake Park’s 650-metre track with music and training included. Or perhaps a bike tour where you pedal through plantations, jungles and fishing villages, exploring the island’s natural beauty. What’s an island holiday without getting wet? The Andaman Sea is a treasure trove of corals and marine life and Phuket has a slew of islands nearby where you can snorkel and marvel at the underwater world. Phuket ranks as one of the world’s top 10 scuba diving destinations, and for good reason. The spectacular reefs, variety of aqua life and an array of dive spots make it a favourite amongst scuba divers of all levels. The Concierge will be happy to make all the arrangements for you, luxury yacht included, or can offer insights into which charter to select from the many available.

Speaking of luxury yachts, the team can also help you hire a fully crewed sailboat to explore Phuket’s best kept secrets, in complete luxury. Or perhaps a long tail boat to go island hopping and visit some of the stunning islands in picturesque Phang Nga Bay. Get that perfect holiday picture against the limestone cliffs and enjoy a picnic lunch on one of the spectacular islands. A memorable day, to say the least.

Take advantage of the tropical weather and tee off at one of the many golf courses on the island, each more scenic than the other, featuring water bodies, natural hazards like towering trees and even one which is designed along the terrain of an old tin mine! Tee off times can be booked by the Concierge team and transfers arranged, so that you can concentrate solely on your game.

One of the most unique experiences on the island is a visit to Phuket Elephant Sanctuary, a haven for retired and rescued elephants. The Elite Concierge can book you on a half-day or full-day tour wherein you can observe the gentle beasts go about their daily chores. What more, you are given the opportunity to feed them, an up-close-and-personal moment that you are sure to remember.

The Concierge can also arrange for a range of services at your villa. Pamper yourself with a massage by the pool by a professional masseuse, centre yourself with a yoga session or even take a private healing lesson with a skilled therapist. Whatever it is that gets you going, it can all be arranged. From small things like your favourite foods and beverages pre-stocked in the villa when you arrive, to entertainers and decorations to delight your group for a special occasion, at elite havens, we go the extra mile to ensure all your wishes are fulfilled.

Villa Sammasan - Bedroom 3, Colouful Wardrobe and Teddy

Guest Reviews

  • We have had a wonderful eight days in villa Sammasan. The staff were amazing, so helpful and attentive to our needs. The food for everyday was delicious and a big highlight for our family. We leave very rested and happy and will miss the service and staff. Many thanks .

    Hannah B, Australia

    October 1st, 2019 - October 9th, 2019

  • Thank you for everything. You were so all amazing. We will back here soon.

    Jing L, China

    May 1st, 2019 - May 5th, 2019

  • Actually want to bring the whole family but my brothers passport expired so I bring my son and wife. The villa is excellent. Have a private pool and no one to disturb us. Chef’s cooking skills is the best. Feels like we don’t have to go out to eat. Lastly, Mym is a beautiful woman, considerate and kind. My son like you very much. We will be back, maybe next year.

    Yi Lei T, China

    February 13th, 2019 - February 18th, 2019

  • Thank you for a wonderful experience. We loved it.

    Danny W, Australia

    December 24th, 2018 - January 2nd, 2019

  • Great house, great crew, great kitchen. We had a lovely stay.

    Ekaterina K, Russia

    December 17th, 2018 - December 24th, 2018

  • Kaew, Lucky, Good! It has been a wonderful time while here in Phuket. Your guys had made the experience absolutely wonderful. The villa is absolutely beautiful and could not have asked for anymore. Kaew were able to meet all of our needs. Lucky, she is a master in the kitchen. Thank you again.

    Anastasia F, United States

    August 12th, 2018 - August 17th, 2018

  • Thank you so much for everyone, you treat us like family. Really take care us, make us feel like home, highly recommend!

    Chen M, China

    June 13th, 2018 - June 15th, 2018

  • Thank you so much everyone. Treat us like family. Really take care us, make us feel like home and highly recommend. Love you all.

    Stephen E, Australia

    June 12th, 2018 - June 13th, 2018

  • Thank for your hospitality Nina and team. It’s a beautiful place you have managed and we have really enjoyed ourselves! The place is comfortable, and we have everything we need in one place. We did not even feel like going out! The views are spectacular too, love the designer furniture and the little touches. The meal prepared for us all very delicious and Nina and team take very good care of us. Truly enjoy enjoyed our time and we will recommend this to our friends.

    Andrea N, Singapore

    May 4th, 2018 - May 8th, 2018

  • Villa was very nice. The food was very delicious and the service was very perfect.

    Yunying L, China

    April 11th, 2018 - April 15th, 2018

  • We are 7 people and have spent 7 relaxing and pleasant days in this house. Woody is very helpful and takes good care of every detailed requirement. The chef Lin cooked delicious food for us every day and our beds and rooms are cleaned by 2 maids. We are all very satisfied with the service, we would like to come back.

    Wehong M, China

    February 18th, 2018 - February 25th, 2018

  • Thanks to Lilly and her team. We had a wonderful holiday here. Really appreciated the professional and friendly help in all these days. Would like to come again and will recommend to friends.

    Lei G, China

    February 8th, 2018 - February 16th, 2018

  • Thank you for the opportunity to share your wonderful home with us it has been a most enjoyable holiday. We have stayed eights nighand thoroughly enjoyed the atmosphere of your home, the peace and security (no neighbours on either side during our time) so made for a very secluded and intimate stay. We enjoyed our walks along the beach, eating out at local restaurants and the atmosphere that surrounds Surin (the walk back up the hill to the house was challenging but we made it every time – good work out)!!! To the wonderful “team” - Sunny, Yao, Sao and Kamaya – a BIG thank you for your helpfulness during our stay. The meals cooked were mouth watering delicious, attention to details of cleaning and linen service were amazing and the information provided was most needful. Thank you Yao for the tips on making your great sauces!! From Australia we will be thinking of you all.

    Tanya C, Australia

    November 17th, 2017 - November 25th, 2017

  • The villa is well maintained, clean. The food is excellent, most likely we gain weight. The staffs are attentive. We enjoy our stay very much.

    Carmen L, Canada

    November 7th, 2017 - November 13th, 2017

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